- If I call or text, who will talk with me?
- Most Teen Link counselors are high school or college age. All volunteers are trained crisis counselors.
- How can I be assured that I will remain anonymous?
- As a condition of becoming a counselor at the Crisis Center, all of our counselors must agree to the Crisis Center's caller confidentiality policy.
- What can I discuss with a counselor?
- Anything. Typical topics include Dating, Friends, Relationships, Family, Drugs, Alcohol, Sex, Depression, Self-Image, Anger, School, Violence, Loneliness, Suicide, Health Issues, Divorce, Pregnancy, Parents...no concern is off limits.
- Can I get additional help for specific needs?
- Yes, referrals for services like support groups and counseling, plus assistance with basic needs, such as food and shelter, are available. Counselors are trained to work with callers to identify any additional services that may be required. Our counselors will provide you with referral information, such as an agency name, address, phone number, and location, in order for you to contact the agency and make arrangements for the additional services.
- So when can I call or text Teen Link?
- Teen Link is available every day of the year.
During the school year, our hours are from 3:00 PM to 10:00 PM.
In the summer, we are open from 10:00 AM to 10:00 PM.
- Does Teen Link offer any programs at schools?
- Yes, Teen Link offers numerous programs that are delivered in school classrooms.
- If I have more questions about Teen Link, who can I contact?
- If you have more questions about Teen Link, please contact the Teen Link Program Coordinator (205) 458-8982.