Our telephone counselors are volunteers that have completed extensive training to help callers, whether they are actively suicidal, or just need someone to talk to.

If you need to process a difficult situation, share news from your life with someone who cares, or just feel lonely and need to talk, we are here for you, 24 hours a day, 365 days a year.

Anything. Typical topics include: Assistance with basic needs, such as food and shelter, Friendships, Relationships, Family Issues, Drug Abuse, Alcohol Abuse, Sexual Issues, Depression, Anger, Loneliness, Suicide, Health Issues, Divorce…no concern is off limits.

Our counselors are trained to treat each caller with respect and dignity. The counseling process typically involves the following steps:

(1) Developing an understanding of your unique situation,

(2) Working with you to explore possible options, and

(3) Assisting you in deciding the best option for your situation.

Counselors are not judgmental. Counselors realize that each caller has a unique situation that requires a unique approach and plan of action.

Yes, referrals for services like support groups and counseling, and assistance with basic needs, such as food and shelter, are available. Counselors are trained to work with callers to identify any additional services that may be required. Our counselors will provide the necessary referral information, such as an agency name, address, phone number, and location, in order for you to contact the agency and make arrangements for the additional services.

The Crisis Suicide Line is open 24 hours a day, every day of the year.

If you have more questions about the Crisis / Suicide Line, you should contact the CSL Coordinator at (205) 458-3371 at the Crisis Center.